BUILDING YOUR BUSINESS (Sub-Menu)
10 Communication Qualities
One of the first things I noticed when speaking with Tim is that he is totally present and undistracted – he is an incredible listener (something we husbands can benefit from, eh?). You would think you were the only person on earth when he talks to you. Do you think this talent would help you in your business? Knowing the needs, wants and don’t wants of your prospect and not wanting to sell them something but rather listen intently to see if you can help them is the key.
Be interested in the prospect
Do not be distracted by anything
Have a sincere, friendly facial expression
Use the correct amount of assertiveness
Communicate easily – no tension, strain, fakeness, sounding rehearsed, stuttering or hesitating.
Make sure your body doesn’t distract the prospect
Tell the truth!
Know what you’re talking about
Communicate at the prospect’s level of understanding.
Have the intention to make the person’s life better.